18. Thematic analysis and guidance
The quality assurance agency prepares and disseminates thematic analyses and guidance documents to contribute to the enhancement of higher education and quality assurance.
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18.1. develop thematic analyses of the findings of its quality assurance activities to identify emerging trends, areas of improvement, and good practice to inform the continuous improvement of the higher education sector it oversees.
The OCQAS conducts thematic analysis of the findings emerging from its quality assurance activities to identify areas of strength, recurring challenges, and emerging trends within the Ontario public college system.
For the College Quality Assurance Audit Process (CQAAP), the OCQAS prepares CQAAP Standards Highlights from Audits that synthesize the results of audit reports and identify requirements that colleges are consistently meeting well as well as those that present ongoing challenges. These summaries are shared with the OCQAS Management Board and communicated to colleges to support broader understanding of sector performance.
The OCQAS also analyses themes arising from individual audit reports when they are presented to the Management Board. These presentations include discussion of emerging sector trends observed through the audit cycle over the past five years.
Where recurring challenges are identified, the OCQAS works with colleges to develop additional supports. This has included the establishment of working groups (Working Groups Sign Up Email) focused on specific CQAAP requirements, the development of explanatory videos and guidance resources, and the introduction of bi-monthly CQAAP meetings for colleges preparing for audits to address common areas of difficulty and clarify expectations.
A similar approach is used within the Credential Validation Service (CVS). The OCQAS prepares an annual report identifying trends and observations from CVS submissions, and insights from this analysis have informed the development of additional guidance resources for colleges, including Videos (YouTube channel), a new podcast (CIP Codes (Podcast)) and the InFocus one-page series.
The OCQAS shares the thematic analysis in the form of annual updates primarily at the Curriculum Developers Affinity Group (CDAG) Conference (Provincial Landscape Panel Updates 2024, Provincial Landscape Panel Updates 2025) were members from all of the colleges are present, as well as in newsletters (Quality Break 20), in Heads of Quality Management (HQM) Meetings (OCCQAS Updates HQM Oct 2024).
Through these activities, the OCQAS uses the results of its quality assurance work to identify sector trends and provide targeted guidance that supports colleges in strengthening their quality assurance practices.
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18.2. develop guidance documents to support higher education providers in responding to innovation in teaching and learning and academic practice.
The OCQAS develops guidance materials, tools, and learning resources to support Ontario public colleges in implementing quality assurance requirements and responding to evolving practices in higher education. More recent videos include Experiential Learning, Mapping to Two MTCU Codes, Mapping VLOs and EESs) and even a few songs (One Strong Verb, Skip Fuzzy Words) to make VLO writing fun and remind the colleges of certain important elements.
To support the audit process, the OCQAS introduced the QA Book (CQAAP Guidelines and Framework (p.p. 24-25), CQAAP QA Book Template), a new structured format for submitting audit documentation. Comprehensive guidance materials were developed to support the use of this format, and the process is explained and discussed during the bi-monthly CQAAP preparation sessions offered to colleges preparing for audits.
The OCQAS also explores emerging topics relevant to quality assurance practice and shares insights and tools with colleges. In recent years this has included work related to the use of artificial intelligence in quality assurance, including exploring AI tools for competency analysis, program advisory committee support, editorial review of CQAAP submissions, and drafting of audit reports. Findings and tools, including the VLO Geek Bot, are shared with colleges to support learning and experimentation with emerging technologies for program development. The OCQAS has also presented at INQAAHE conferences (Presentation 2026 INQAAHE Forum, Presentation 2025 INQAAHE Conference) and written 2 academic articles (Integrating Artificial Intelligence into Institutional Quality-Assurance Audits: A Parallel-Panel Study in Ontario Colleges and What Makes a High-Quality CQAAP Standard 1 Submission?) about these findings; both articles are to be published in INQAAHE journals.
To provide accessible learning opportunities, the OCQAS established a YouTube channel and has developed a range of short guidance videos that provide explanations of requirements, audit expectations, and quality assurance practices. These resources support asynchronous learning and allow colleges to access guidance at any time.
The OCQAS also develops additional written resources, such as guidance documents (Guides Tools and Templates for CVS and Guidelines for CQAAP) and In Focus one-page summaries, to clarify expectations and share insights emerging from quality assurance activities.
All OCQAS communications, guidance materials, tools, and learning resources are developed and released simultaneously in both English and French, ensuring equitable access to information and support for all Ontario public colleges.
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18.3. engage with sector experts and stakeholders in selecting themes and developing content for guidance documents.
The OCQAS engages quality assurance professionals, academic leaders, and other participants from Ontario public colleges when identifying themes and developing guidance resources.
Themes are informed by trends (CVS Annual Reports and Trends and CQAAP Standards Highlights from Audits, Summary of CQAAP Audit Results 2021-2025), recurring challenges, and questions arising through CQAAP audits, CVS submissions, and ongoing engagement with colleges, as described in Requirement 18.1. When specific requirements present consistent challenges, the OCQAS works with colleges through working groups, and discussions with sector committees to better understand the issues and identify appropriate guidance or resources.
These collaborative processes have informed the development of guidance materials, explanatory resources, and tools that support colleges in addressing identified themes and adapting to emerging practices, including areas such as the use of artificial intelligence in quality assurance processes.
The OCQAS also shares outcomes from this engagement with sector experts through its newsletter, Quality Break; for example, Quality Break 22 communicated quality news, updates, resources, and sector-informed guidance to colleges.